Refund & Cancellation Policy – LalaMart

At LalaMart, we strive to deliver fresh vegetables and grocery items to our customers with care. Please read our Refund & Cancellation Policy carefully:

  1. Order Cancellation
    • Once an order is placed, it cannot be cancelled.
    • Since we deal with perishable and daily use items, the order immediately goes into the preparation and dispatch process.
  2. Refund Policy
    • We do not provide refunds once an order has been successfully placed.
    • Refunds are only applicable in rare cases where:
      • The wrong product is delivered.
      • The item received is damaged or spoiled at the time of delivery.
  3. Replacement Policy
    • In case of wrong or damaged items, customers must report the issue on the same day of delivery by contacting our support team.
    • After verification, we will arrange a replacement or provide the correct item.
  4. How to Contact Us
    • For any issues related to your order, please contact us at:
      📞 8134084594

We request our customers to check their order carefully at the time of delivery. By placing an order with LalaMart, you agree to this Refund & Cancellation Policy.

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